Cleaning, Breakfast Service and Dinner

We have revised our cleaning and hygiene procedures and re-trained staff accordingly, following the guidelines from the Peruvian government and  Airbnb.

These lengthy protocols include thorough airing of rooms before and during cleaning; more frequent cleaning of objects touched often, such as door-knobs and light-switches and not entering rooms after cleaning has been completed until guests arrive.

Hand gel is available for guests in reception.

Breakfast can be served outside, in your room or in our socially-distanced dining room. Our fruit buffet has been replaced with the option of ordering a bowl of fruit, granola and/or yogurt.  Eggs will be cooked to order and orange juice and bread served to your table as always.

The dining room is usually shut in the evenings, but organiser of groups who wish to eat dinner at the Lodge are requested to book a table and order food several days in advance. 


Our in-house staff training includes first aid training. We have oxygen available and there are clinics and good doctors in Ollantaytambo who can be called for any worries, from stomach troubles and sprained ankles to more serious complaints. There is no malaria or dengue at this altitude. We recommend acclimatising to altitude at below 3000m before spending nights at higher altitude. Ollantaytambo is at an altitude of 2800m and Machu Picchu Pueblo is lower still.

There are several private and public hospitals in Cusco. Please ensure that you have insurance before you travel.

Reforestation and Vouchers

During 2021, you can buy a voucher for a future stay at Apu Lodge. For each $1 you spend, we will contribute to a local reforestation programme so that one tree can be planted on the mountains around Ollantaytambo.

As well as donating to this project, we continue our regular donations other organizations, have retained our staff on paid leave and are supporting others in need.  If you are tempted to buy crafts or artwork or to donate to a sustainable organization in Peru, please do get in touch so we can advise.

Or Email us direct at


As always, our reservation policy is flexible. No deposit is required, payment is on site. If you need to change your reservation, please just let us know.

Please email us if you dont find the rooms and nights you want. We often have more rooms available. 

Cancellation Policy
We have a flexible cancellation policy, and just ask that you please let us know if you change your plans, in good time if you can.
Please book directly with us in order to avoid cancellation fees and commission charged by third parties.
If you book on our website, you can cancel free of charge until one day before arrival.
If you are bringing a large group, particularly for an extended stay, then we may ask for a small deposit.
We are happy to discuss your plans via email or on the phone to help you make decisions


Open chat
💬 Need help? Call on chat!
Hello 👋
Can we help you?